In an increasingly competitive telecommunications environment carriers are offering corporate & government clients customised tariff arrangements, in lieu of traditional pricing structures based on carrier standard form of agreements (SFOA) tariff structures. Carrier billing systems are struggling to accommodate this flexible tariffing environment with almost every contract being unique in respect to its pricing and billing requirements. Billing errors in excess of 15% of contract sum are not uncommon. At the same time corporations are increasingly focusing on corporate governance practises including total telecom cost management strategies.

The GQAAS auditing service uses software based tools to analyse carrier softcopy billing records together with client network information to ensure that all services are charged correctly and are being used efficiently.
Typical services that we provide in an audit include;

• Collation of multiple carrier softcopy billing record formats into a single consolidated billing database.
• Matching of carrier billed rates against contract rates and generation of rates reconciliation reports.
• Generation and maintenance of end user telecommunication services inventory databases.
• Matching of carrier billed services against end user service inventory database and generation of service reconciliation reports.
• Profit centre allocation of telecommunication expenses and generation of customised profit centre allocation reports.
• Trend and exception reporting of fixed voice and mobile services usage and spend and generation of trend and exception analysis reports

The output of our auditing services are concise easy to read reports that clearly identify all billing anomalies and inefficient use of telco services. Where carrier inaccuracies are present these are specifically identified for the purposes of obtaining carrier rebates.